ISO 20000 IT Service Management ISO20000-1
"At the start of our journey towards ISO 20000, ISO 270001 and ISO 38500 we were very clear on what we wanted from our auditor, not just a box ticking exercise, an organisation that would support our aims and values and engage with our technical teams in a manner fitting our culture and maturity.

Certification Europe was a clear leader throughout the selection process, and two years on they have met all our aspirations".John Presland, Steve Lewis and Andy Thomas
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The Road To ISO 20000-1 Certification

 

Certification to ISO 20000 is a two stage process.

 

Stage 1 is completed on site to determine if your system has met the minimum requirements of the standard and is capable of being audited.

 

Stage 2 follows stage 1 (when you are ready) and is an audit of the effectiveness of the system. Both stages must be completed to become certified.

 

After each stage the Lead Auditor will prepare and deliver a comprehensive written audit report detailing the findings of the assessment. On successful completion of stage's 1&2 the auditor will recommend to our independent Certification Manager that you are certified. The Certification Manager will review your file to ensure that the recommendation has been made in an impartial, fair and competent manner.

 

Once this is done you will be officially certified to ISO 20000. We welcome the opportunity to then help you to publicise your achievement. Being certified to ISO 20000-1 has many benefits, not least the new marketing opportunities that present themselves. Whether it's a press release, photo opportunity or launch event, Certification Europe can help you to make the most out of your new certification. Please contact us for more information.

 

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