Privacy Policy

The statement relates to our privacy practices in connection with our site. We are not responsible for the content or privacy practices of any other linked sites. Any external links to other websites are clearly identifiable as such.
Certification Europe respects the rights of its users. Further information on your data privacy rights are available on the website of the Irish Data Protection Commissioner.
For general web browsing no personal information is revealed to us, although certain statistical information is available to us via our internet service provider and analytical content on our website. This information may include: 

• the logical address of the server you are using;
  
• the top level domain name from which you access the Internet (for example, .ie, .com, .org, etc); 
  
• the type of browser you are using; 
  the date and time you access our site; 
  
• the internet address used to link to our site. 
  
• The page(s) that you visit at our site and the time spent on each page
  
• The page(s) that referred you to us
  
  Some of the above information is used to create summary statistics which allow us to assess the number of visitors to our site, identify what pages are accessed most frequently and generally and help us to make our site more accessible and useful.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

In logging into our client section, we may use cookies to retain your login details. In this case we may retain information such as your IP address and the time and date that you accessed our client area. In this case, we may retain this information for the purpose of improving our service to our clients.

Any personal information which you volunteer to us will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Act, 1988 and 2003. Information collected from Web forms is safeguarded, secure and not disclosed to third parties except third parties engaged by us to maintain our website and subject to non-disclosure agreements. Any personal information which you provide to us is not made available to any third parties, save as required by law, where we have a regulatory obligation to share information with regulatory agencies. In this instance, we may share your information where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request, for the purposes of legal compliance. If you are concerned about how personal data is processed via this website, please do not hesitate to bring such concerns to our attention.

Transfers Abroad In limited circumstances, for example where you have signed up for our mailing list, we may transfer your information to an overseas third party for processing (for example, to securely handle our email newsletter). In such circumstances we will ensure that your data is held either under EU Data Protection legislation or  The  ‘Safe Harbour’ arrangement – a voluntary but enforceable code of good data protection practice, established by the US Department of Commerce – that has also been approved to facilitate transfers of personal data to US organisations which have signed up to the arrangement. Typically, we would use such US based organisations to facilitate Software as a Service transactions or credit card processing operations.

Requests regarding your personal data On request, we can supply you with a copy of your personal data which you may have supplied via this website. You may also request that data which you have supplied via the website be deleted. To make such requests please contact us with proof of identity directly in writing to our office address.
If you discover that we hold inaccurate information about you, you can request that we correct that information. Such a request must be in writing or via e-mail, providing proof of identity. We undertake to process your request ina timely manner.
We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.

Glossary of technical terms used
web browser - The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.
IP address - The identifying details for your computer (or your internet company’s computer), expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
cookies - Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.