Mardyke Arena UCC leads the way in the Sports & Leisure industry
with ISO 9001 and OHSAS 18001 certifications.
“Double crown” in Quality and Health & Safety best practice has been officially presented to the Cork-based Centre of Excellence at a Gala event.
Mardyke Arena UCC, the largest sports and leisure facility in Cork has been awarded the prestigious ISO 9001 Quality and OHSAS 18001 Health and Safety Management Systems certifications by Certification Europe. The conferring ceremony took place at a gala event on the 2nd of February in the presence of Judge Bryan McMahon, Chairman of the Abbey Theatre and UCC governing body.
Mardyke Arena UCC has now a practical business management system in place which uses the international standard for Quality Management (ISO 9001) as an overall framework, within which the requirements of the international standard for Occupational Health & Safety management (OHSAS 18001) has been positioned.
The emphasis at Mardyke Arena UCC is on consistent, practical business improvement. The integrated quality and occupational health and safety model has allowed them to make real transformations to their management systems, which has enhanced the business without impeding operations. Some of the newly implemented processes have shown immediate returns, particularly in the area of customer feedback and staff empowerment. Mardyke Arena UCC staff are now invested in improving individual and collective performance in the area of Quality and Occupational Health and Safety.
Patsy Ryan, the Mardyke Arena UCC General Manager, spoke enthusiastically about the achievement: “Since the opening of the facility in 2001 we have striven to excel in all areas of operation and indeed we have made great strides over the last 12 years. We decided in 2012 to embark upon our ‘Drive for Excellence’ programme in order to improve our system of management and to seek formal external verification of our progress. As a recognised world-class facility the obvious path to take was to look for certification to world class standards such as ISO 9001 and OHSAS 18001.”
John Ryan, Director of Services at Certification Europe who presented the certificates to Patsy Ryan affirmed: “The Mardyke Arena UCC have always strived for excellence from day one of their road to attaining Quality and Occupational Health & Safety standards. By undertaking these best practices they now have defined the internal systems which allow them to reach their goals of continuous improvement. It is a source of great pride for Certification Europe to work with future-looking organisations such as the Mardyke Arena UCC.”