ISO 20000 IT Service Management
"At the start of our journey towards ISO 20000, ISO 270001 and ISO 38500 we were very clear on what we wanted from our auditor, not just a box ticking exercise, an organisation that would support our aims and values and engage with our technical teams in a manner fitting our culture and maturity.

Certification Europe was a clear leader throughout the selection process, and two years on they have met all our aspirations".John Presland, Steve Lewis and Andy Thomas
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We provide ISO 20000 certification services.  ISO 20000 IT Service Management Certification provides a best practice framework for IT Service Management and helps organisations:
 
  • ensure effective running and delivery of IT services
  • continually improve
  • drive customer focus  

 


Key benefits of ISO 20000-1 - IT Service Management Certification


The benefits to an organisation of certification in ISO 20000-1 Certification - IT Service Management Certification include:
  • Improving corporate image and credibility 
  • Adoption of an integrated process to the delivery of IT services
  • reduction of incidents
  • manage costs within IT
  • increase efficiency
  • Ensuring legislative awareness and compliance
  • Protecting the company, assets, shareholders and directors
  • improved delivery and customer satisfaction

How do you achieve ISO 20000-1 - IT Service Management Certification?


1. First contact us for further information and a no-obligation competitive quotation – we have international expertise in this area.
2. Next, we devise a comprehensive assessment programme that can then be agreed in line with your requirements.
3. Need assistance with implementation?  Let us know.  We maintain a database of consultants that can help you to successfully implement an ISO 20000 system.

 

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