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ISO 20121

Event Sustainability Management Systems

ISO 20121 is an internationally recognised standard for Event Sustainability Management Systems . It provides organisations with a comprehensive framework to implement and improve their sustainability practices throughout the entire event management process.

Certification Europe

ISO 20121 certification

ISO 20121 is a certification for organisations that manage events, ensuring their event management contributes to the three dimensions of sustainability – economic, environmental and social. It’s applicable to any organisation that organises events, from small-scale conference meetings to large-scale sporting events, across all industries.

By adopting ISO 20121, your organisation demonstrates its commitment to organising events that are socially responsible, environmentally friendly and economically viable.

ISO 20121 - Event Management Certification

What are the benefits?

Environmental Compliance








Misuese risk mitigation



Market Opportunities-2



Enhanced Reputation



Environmental stewardship



Resilience against Price Spikes









Market Opportunities-2



Key Requirements of ISO 20121

The ISO 20121 standard outlines several key requirements that organisations must meet to demonstrate their commitment to Event Sustainability Management Systems. These requirements include:

Sustainability risk assessment: identify and assess sustainability risks associated with event planning and implementation.

Sustainable event policies and procedures: develop comprehensive policies and procedures aligned with ISO 20121 to support sustainability throughout the event management process.

Roles and responsibilities for sustainability: define roles and responsibilities related to sustainability within the organisation to support effective implementation of sustainable practices.

Resource management: efficiently manage resources such as energy, water and materials to minimise waste and environmental impact during events.

Stakeholder engagement: engage stakeholders, including employees, suppliers, communities and attendees, to foster collaboration and address sustainability concerns.

Continual improvement: establish processes for monitoring, measuring and evaluating sustainability performance to drive continual improvement initiatives.

Legal and regulatory compliance: meet compliance requirements with relevant laws, regulations and industry standards related to sustainability and event management.

Communication and transparency: communicate sustainability initiatives and performance to stakeholders transparently and effectively, fostering trust and accountability.

Implementing ISO 20121

Preparing your organisation for ISO 20121 certification requires dedication and involvement from all levels. Prior to undergoing Certification Assessments, conducting a Gap Analysis assessment can be invaluable in assessing the readiness of your Event Sustainability Management System. This assessment helps identify areas that require improvement, facilitating a more streamlined certification process.

To initiate your path towards ISO 20121 certification, reach out to our team using this form.

Becoming Certified to ISO 20121

Stage One

The initial assessment determines if the mandatory requirements of the standard are being met and if the management system is capable of proceeding to Stage 2.


Stage Two

The second assessment determines the effectiveness of the system, and seeks to confirm that the management system is implemented and operational.


Recommendation for Certification

At this point in the process we review any corrective actions taken to address findings raised at Stage 1 & 2. Certification may be recommended.


Certification Review & Decision

The organisations files are reviewed by an independent and impartial panel and the certification decision is made.


Certification Achived

Successful certification is communicated to the client. Certificates are issued.


Becoming Certified to ISO 20121

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ISO 20121 FAQs

We’re accredited by INAB and meet rigorous international certification standards, delivering ISO expertise to audit and certify ISO standards.

Accreditation is the process by which a certification body is recognised to offer certification services. To become accredited, Certification Europe is required to implement a Quality Management System which is assessed by an independent authorised body (INAB – Irish National Accreditation Board) to determine that it meets International Standards.

We’re audited annually to ensure our services meet the exact requirements of the relevant accreditation standards.

ISO 20121 is an international standard for Event Sustainability Management, providing guidelines for organisations to improve their environmental, social and economic performance throughout the event management cycle.

ISO 20121 offers benefits such as enhanced sustainability, improved reputation, increased efficiency, risk mitigation and stakeholder engagement. These advantages contribute to organisational growth and competitiveness in the event management industry.

Absolutely! Certification Europe is a trusted certification body with extensive experience in ISO standards. We provide comprehensive support, guidance and certification services to organisations pursuing ISO 20121 certification.

The duration of the certification process varies depending on the size and complexity of your organisation. Our team will work closely with you to establish a timeline that suits your specific needs.

Would you like a quote for ISO Certification Services?

Our team are here to help! Click the button below to complete our enquiry form for “Certification Services” and our team will be in touch with a quote and further information!

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