38% of the countries top 20 law firms have been the target of cyber-attacks and Four out of ten Irish firms who were subjected to a cyber-attack suffered “downtime” as a result.
Risk management is vital within the legal sector and we have seen law firms implement management systems to minimise risk in several areas. Data breaches, for example, are a huge concern for law firms due to the large amounts of data they possess, which would be highly valuable to hackers.
Information Security Management Systems (ISMS) are now being implemented with ISO 27001 becoming the option not just for its effectiveness but as its shows you are implementing the highest industries standards that are globally recognised.
Compliance in the legal sector
Compliance has seen the legal sector move to management systems to not only improve their business as while but also demonstrate compliance to new legislations and regulations that must be adhered to remain competitive in an already tough market.
Implementation of ISO 27001 signals to your clients and shareholders that you take the security of their information seriously and that you value their business. Furthermore, as regulations such as EU GDPR come into force Legal firms will be required to advise their clients on what action to take to become compliant.
Legal firms will be required to advise their clients on what action to take to become compliant. Legal firms that implement these systems are seen are more attractive options to do business.
Certification to ISO 27001 and similar standards also open new opportunities to grow the business. If your legal firm is going for new business via the tender process it is likely the tender requirements expect all applicants to demonstrate they are implementing management systems.
In the last 18 months, we have seen both with the legal sector and other professional services also move to integrate multiple ISO management systems. The most common integration we have seen as being the integration of ISO 27001 and ISO 9001 the Quality Management Systems.
By combining these standards organisations have reduced admin time and cost in implementing them separately and have seen an overall improvement in efficiency in both systems as they become essentials systems within the workplace. The key benefit of implementing these standards is that they both highlight the importance of leadership buy-in and involvement, which is vital for successful implementation of standards.
The future of implementing multiple managements is clearly in integrations. Over the last few years, ISO standards have made changes to the systems to allow a better synergy between ISO standards. For this reason, ISO 22301 Business Continuity Management is now being implemented to ensure organisations minimise downtime in service to clients but also allow integration other ISO standards without any effect on day to day operations.
Implementing ISO standards help organisations
- Keep confidential information secure
- Ensure quality standards of your service are maintained
- Provide confidence and assurance to your clients/stakeholders their data is protected
- Comply with any international regulations
- Improve performance across the organisation
- Minimise risk of employee safety