ISO 20000-1 Auditor

Certification Europe Ltd. is a globally oriented and dynamic certification body with Headquarters in Dublin and offices in UK, Italy & Japan. We are highly respected worldwide for our certification expertise, innovative approach to providing services, and the success we bring to our clients.

The company currently performs thousands of assessments internationally on an annual basis. Clients range from micro-enterprise to multinationals and include Government Departments, State Bodies and private organisations.

Due to continued expansion, Certification Europe is seeking to hire a contractor within the IT Services sector.


  • Provide independent, objective audits to evaluate whether the client’s management systems comply with ISO Standards.
  • While on audits, assess client controls and identify control weaknesses and areas for process improvements.
  • Provide detailed assessment reports following each client audit.
  • Report all audit findings to the client’s management team and ensure that corrective action plans are implemented accordingly.
  • Follow up on clients’ technical requests in a timely manner.
  • Be responsible for diary management and administration duties associated with the role.

Essential Experience:

  • A third-level IT qualification is desirable.
  • At least four years of full-time practical work experience in information technology, of which at least two years in a role or function relating to IT Service Management.
  • Certified ISO/IEC 20000 Auditor desirable and required prior to conducting ITSMS audits.
  • A minimum of three years of experience conducting audits in an IT environment.
  • A good understanding of ITIL.
  • A sound understanding of the challenges/opportunities of working in a professional services environment.
  • Consultancy or management experience would be an advantage.

Additional Requirements:

  • Excellent communication skills.
  • Good organisational and planning skills.
  • Excellent customer service skills & client management.
  • Ability to deal with confrontation in a calm manner.
  • A flexible approach & ability to have a global mindset is a must, as is an ability & willingness to travel throughout Ireland, the UK & overseas.
  • A full clean driver’s licence.

If this sounds like the job for you and you’re interested in a confidential conversation, please email your CV to or fill out the form below: